Privacy Policy
Privacy Policy
1. Introduction
At The International Institute for Longevity Quality (“the Institute”), we are committed to protecting your personal data and ensuring transparency regarding how we collect, use, and safeguard your information. This Privacy Policy outlines our practices in compliance with the General Data Protection Regulation (GDPR) and applicable Austrian data protection laws.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our website.
2. Data Controller
The data controller responsible for processing your personal data is:
The International Institute for Longevity Quality
IILQ GmbH, Ried 45a, 6363 Westendorf, Austria
Email: info@iilq.org
3. Personal Data We Collect
We collect and process the following categories of personal data:
• Contact Information: Name, email address, phone number, and postal address (when you submit inquiries or service requests).
• Technical Data: IP address, browser type, and other technical information automatically collected through cookies.
• Service-Related Data: Information you provide when requesting our services, including company details and product information.
We do not process special categories of personal data (e.g., health information) unless explicitly required and agreed upon.
4. Purpose of Data Collection
We collect and process personal data for the following purposes:
• Responding to inquiries submitted via email, post, or contact forms.
• Providing information about our services and processing service requests.
• Maintaining and improving the functionality of our website.
• Complying with legal obligations.
• Communicating updates regarding our services or policies.
5. Legal Basis for Processing
We process your data based on the following legal grounds:
• Consent (Art. 6(1)(a) GDPR): When you provide explicit consent, e.g., by submitting an inquiry.
• Contractual Necessity (Art. 6(1)(b) GDPR): To process your service requests and fulfill agreements.
• Legal Obligations (Art. 6(1)(c) GDPR): To comply with applicable laws and regulations.
• Legitimate Interests (Art. 6(1)(f) GDPR): To improve our website and respond to general inquiries.
6. Cookies and Tracking
Our website uses cookies to enhance your user experience and analyze website traffic. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
• Essential cookies: Necessary for the functioning of the website.
• Analytics cookies: To gather insights into website usage (Google Analytics or similar tools).
Your rights regarding cookies:
You can control or disable cookies through your browser settings. Note that disabling cookies may impact the functionality of the website.
7. Data Sharing and Third Parties
We may share your data with third parties in the following cases:
• Service Providers: To support website hosting, analytics, or other technical services.
• Legal Obligations: If required by law or to protect our rights.
We will never sell or share your personal data with third parties for marketing purposes.
8. Data Retention
We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.
• Inquiry data: Retained for up to [X months/years] after resolution.
• Service-related data: Retained for the duration of the service agreement and any applicable legal retention periods.
• Technical data: Retained for [X months/years] for analytical purposes.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include:
• Secure servers and encrypted communication.
• Regular security assessments and updates.
• Restricted access to personal data to authorized personnel only.
10. Your Rights
Under the GDPR, you have the following rights:
• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data where legally permissible.
• Restriction: Request limited processing of your data under certain conditions.
• Data Portability: Request your data in a structured, machine-readable format.
• Objection: Object to data processing based on legitimate interests.
• Withdrawal of Consent: Withdraw your consent at any time (where processing is based on consent).
To exercise your rights, please contact us at info@iilq.org.
If you believe your rights have been violated, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde):
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the date of the last revision.
12. Contact Information
For questions about this Privacy Policy or how we handle your data, please contact:
The International Institute for Longevity Quality
IILQ GmbH
Ried 45a, 6363 Westendorf, Austria